POS13070_Team Coordinator RMI CN车辆维保信息管理
Job Responsibilities
Data Research & Strategy: 数据调研及产品策略：
• Plan, coordinate, and manage RMI projects from inception to completion, ensure projects are delivered on time, within scope and in line with global standards.
搭建、计划、协调和管理RMI项目, 确保车辆维保数据及项目在要求范围和全球标准内如期交付。
• Conduct the end-to-end process of acquiring, processing, and validating vehicle repair and maintenance procedures, related information and technical service bulletins (TSBs), to ensure usability for internal processes and customers.
负责获取、处理和验证车辆维修和保养流程、相关技术服务信息的端到端流程，以确保内部流程和客户的可用性。
• Ensure compliance with OEM licensing requirements and industry standards.
确保符合主机厂（OEM）许可要求和行业标准。
• Stay abreast of automotive industry trends, new vehicle technologies (e.g., EV, ADAS), and changes in repair methodologies to ensure data relevance.
及时了解汽车行业趋势、新汽车技术（如电动汽车、ADAS）和维修方法的变化，以确保数据的相关性。
• Manage relationships with data suppliers and industry sources.
管理与数据供应商和行业资源的关系。
Data Quality & Integrity: 数据质量及完整性：
• Develop and implement robust methodologies for data collection and research to ensure comprehensiveness and accuracy.
拓展和实施数据收集和研究的可靠方法，以确保数据的全面性和准确性。
• Establish and enforce rigorous data quality control standards and validation procedures. Collaborate with internal QA, content, and engineering teams to validate data and maintain publishing standards.
建立并执行严格的数据质量控制标准和验证程序。与内部质控、数据内容及工程团队协作，验证数据并维持发布标准。
• Conduct regular audits of datasets to identify and rectify discrepancies, ensuring data integrity.
定期对数据进行审计，以识别和纠正差异，确保数据的完整性。
Team Leadership & Management: 团队管理：
• Manage a team of data specialists and foster a collaborative and productive team environment, assign tasks, set priorities, and manage team workflow to meet strict deadlines and quality standards.
管理团队，营造协作和高效的团队环境, 分配任务，设置优先级，并管理团队工作流程，以满足严格的截止日期和质量标准。
• Conduct performance reviews, provide constructive feedback,identify skill gaps and coordinate training to enhance team capabilities.
进行绩效评估，提供建设性的反馈，识别技能差距，协调培训以提高团队能力。
• Champion a culture of accuracy and attention to detail within the team.
在团队中倡导准确和注重细节的文化。
Project Management & Collaboration: 项目管理及协作：
· Collaborate closely with Product Solution and Commercial teams to understand data requirements and support product launches.
与产品开发和商务团队紧密合作，了解数据需求并支持产品发布。
• Translate business needs into clear, technical requirements for the team.
将业务需求转化为团队清晰的技术需求。
• Prepare and present reports on team performance, project status, and data insights to senior management.
准备并向高级管理层报告团队绩效、项目状态和数据见解。
• Support continuous process improvement and cross-departmental knowledge sharing.
支持持续流程改进和跨部门知识共享。
Qualification:
• Strong automotive background: Minimum of 5 years of experience in automotive industry, proven experience and solid understanding of vehicle technology and workshop repair processes, ability to interpret technical documentation, diagrams, and service manuals.
深厚的后市场行业背景：至少5年后市场经验，对车辆技术和车间维修流程有深入的了解；深入理解车辆技术文档、图表及服务手册的相关维保知识及信息，并将其转化为标准化数据及技术文档；
• Experience in data research, management, or analysis, proficiency with data management tools (e.g., SQL, Excel) and experience with CRM or database systems, will be a plus;
有数据研究、管理或分析经验，熟练使用数据管理工具（如SQL、Excel），有CRM或数据库系统经验者优先；
• Exceptional analytical and problem-solving skills with a meticulous attention to detail.
出色的分析和解决问题的能力，对细节一丝不苟。
• Familiarity with OEM technical platforms (e.g., Toyota TIS, BMW ISTA, Hyundai GSW)
熟悉OEM技术平台（如丰田TIS、宝马ISTA、现代GSW）；
• Good English ability is preferred, with the ability to present complex information clearly, able to interpret documentation and communicate with cross-functional teams.
英语能力佳者优先，有能力清晰表达，能够理解英文技术文档并与跨职能团队进行沟通；